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BENEFIT FROM OUR COMPETENCE, PASSION AND AMBITION |
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Stefan Dylka
Senior Sales Manager
Key Account Business |
The number of companies establishing and implementing international procurement strategies is increasing rapidly. To facilitate this market development, Kyocera Mita has created a dedicated EMEA Key Account Team, offering a “one-face-to-the-customer” document output solution strategy. This unique approach provides you with tailor-made solutions, enabling your business to operate more efficiently and effectively, as well as allowing your company to focus on driving its core business.
We would like to take this opportunity and describe to you what a “one-face-to-the-customer” document output solution strategy means and how it could benefit you and your business in the future.
We would also like to familiarise you with our company’s unified cross-border approach, which has been our key success factor and has supported the Kyocera Corporation in swiftly becoming one of the world’s leading companies.
Many large corporations strive to cut cost and improve efficiency by means of economies of scale. Kyocera Mita acknowledges this. With our broad product portfolio of hardware and software solutions, we are not only able to meet your expectations, but can exceed them.
We completely understand that large international corporations require customised document output solutions to improve performance. At Kyocera Mita, hardware products will remain the vital part of the process- but tailor-made applications, software solutions and unified services are now integral to improving a company’s document output efficiency, thereby supporting the reduction of unnecessary overheads.
Our experience gives us the knowledge that Kyocera Mita can fulfil all customer requirements. In order to achieve this, we always adapt our sales and service structures to reflect customer needs, another Kyocera Mita success factor. This is the way we cooperate with all our international customers around the globe.
The definitive parameters for an international partnership are set out clearly in a basic
contractual agreement. Pricing, definition of service support levels, delivery dates, financing options and warranties, including the relevant legal requirements in each country, are the most important contractual elements. This approach ensures that both parties have their expectations clearly layed out and agreed.
The Kyocera Mita tender business offers many additional customer-centric features, such as our unique web-based tool providing you with up-to-date information on the status of all projects, i.e. the dates of shipments or reports. All of this is accessible to a defined user group, so it remains secure for you and the chosen members of your team.
The fact that more and more international corporations proactively give us the opportunity to present ourselves confirms, that our approach is positively the right one.
“Count on us” is our promise and motto. Our loyal customers, I am sure, would agree that this is one of our most well-kept promises that has made us successful in this field for many years.
I look forward to working with you in the near future and am certain that this information will provide you with a better understanding of the many opportunities of doing business with Kyocera Mita.
Yours sincerely
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Stefan Dylka
Senior Sales Manager
Key Account Business
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